Terms of Service
These terms govern your use of salienci.ai and any Salienci diagnostic services or reports.
Last updated: 2026-09-28
1. Acceptance
By accessing salienci.ai or using any Salienci product or diagnostic service, you agree to these Terms. If you do not agree, do not use the services.
2. The services
Salienci provides diagnostic tools, audits, and engineering services related to Recommendation Authority inside AI answer engines. Deliverables may include scores, reports, dashboards, and recommendations.
3. No guarantee of AI engine behavior
AI answer engines are third-party systems whose behavior, ranking logic, indexing, and recommendation decisions are controlled by their operators. Salienci does not control and cannot guarantee any specific outcome inside a third-party AI engine, including selection, citation, ranking, appearance, or recommendation of any brand.
4. Intellectual property
All content on salienci.ai, including diagnostic frameworks, methodologies, scoring systems, dashboards, reports, terminology, and platform code, is the property of Salienci and protected by intellectual property law. This includes but is not limited to the terms Recommendation Authority, AEO+, K-Matrix, Salienci Score, and Salienci OS.
You may not copy, reproduce, republish, resell, or create derivative works from Salienci materials without prior written permission.
5. Acceptable use
You agree not to reverse engineer the platform, attempt to circumvent security controls, scrape or bulk-download data, use the services to violate any law, or use them in a way that could damage Salienci or its users.
6. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
7. Fees
Paid engagements are governed by a separate order form or statement of work. Free diagnostics are provided without cost and without warranty.
8. Confidentiality
Non-public information exchanged in the course of an engagement is treated as confidential and used only to deliver the service.
9. Disclaimers
The services and website are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
10. Limitation of liability
To the maximum extent permitted by law, Salienci will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill.
11. Indemnity
You agree to indemnify and hold Salienci harmless from claims arising out of your use of the services in breach of these Terms or applicable law.
12. Termination
Salienci may suspend or terminate access to the services at any time for breach of these Terms or for legal, security, or operational reasons.
13. Changes to the terms
We may update these Terms from time to time. Continued use of the services after changes constitutes acceptance of the updated Terms.
14. Governing law
These Terms are governed by the laws of the jurisdiction in which Salienci is established, without regard to conflict of law rules.
15. Contact
For questions about these Terms, reach us through the Contact page.
This document is a working draft and does not constitute legal advice.
